Frequently Asked Questions

Why is ordering directly from a mint my best option?

At Golden State Mint, we use our 30 years of experience, coupled with the most modern techniques to produce high quality gold, silver, and copper bullion. When you order direct from our mint, you are ensured that what you order is what you get.

How do I make an account?

To make an account, you can click here, or go to the top right hand corner of our website and click on the "My Account" button. You will find an option to 'Create Customer Account'. Once you have clicked on the link, you will be asked to fill out a form with some basic information. Upon submission of the form, you will receive an email verifying that you have made a new account.

What if I forgot my account password?

In the event that you have forgotten your password, you can click here to receive instructions for resetting your password. If you need further assistance, you can email us here.

What is the affiliate program?

Our affiliate program offers you an easy way to make money. Simply register as an affiliate, and we will provide banners, links, and newsletters that you can share on your website, social media, and opt-in emails. When your links result in a purchase you get a commission! $30 dollars for a new customer’s first order, and $10 for all additional orders from that same customer for 6 months. Commissions are only applicable to orders over $500 dollars.

How do I become an affiliate?

To become an affiliate, fill out the form found here. Once that has been completed, you will receive a linking code that you can put on your website.

Do you have a storefront?

No, Unfortunately Golden State Mint does not have a storefront. All orders are completed through our website.

How do I get the Military ID Discount?

Golden State Mint is proud to offer 10% off from gold and silver premiums (which is the price above spot), and 10% off the total of all copper prices with a valid U.S. Military ID. This discount does not apply to items on sale or specialty tiems likie MiniMintage products. We use a third party company for verification. The link to their form can be found on the shopping cart page. You will be directed through a series of questions, and given the opportunity to upload proof of military service. We currently accept:

  • DD-214
  • Military ID
  • Veteran Driver's License (not all states offer this)
  • Veterans Affairs ID
  • Veterans of Foreign Wars ID
  • G.I. Bill documents
  • Promotion Certificate
  • Award Certificate

Thank you for your service!

What is an ISO 9001 Registered Firm? 

Golden State Mint is proud to be an accredited ISO 9001 Registered Firm. To attain this certification, a company must adhere to a strict set of standards that provide quality systems which ensure the foundation for better customer service, employee satisfaction, and continuing improvement.

Do you have any social media accounts I can follow?

Following Golden State Mint through our various social media accounts is one of the best ways to be informed of sales, news, and more. You can find us on:

YouTube, Twitter, Facebook, LinkedIn, Google+, and Pinterest.

How can I check my order status?

You can easily check the status of your order by visiting our Order Status Page. To check the status, you will need to supply the invoice number, as well as be either logged in to your account, or supply your email address.